Pulse for Elasticsearch and OpenSearch - Product Updates January 2023

Let’s cut to the chase. Every Elasticsearch and OpenSearch user and administrator, whether on a managed platform or self-hosted, knows this feeling - endlessly hoping the cluster keeps up and doesn’t crash, and dreading the on-call alert in the middle of the night that demands action - which is often not clear - on a crashed cluster or degraded performance.

What if I told you this no longer has to be your reality?

Rather than being frustrated with your Elasticsearch or OpenSearch deployment, or wasting your time and most likely paying more for it than you really should be - wouldn't you prefer to just never worry about the cluster and have it stable as a rock with consistent performance, no crashes, and at the right cost?

Enter Pulse

Our vision for Pulse is simple – you should be able to focus 100% of your attention on your business and product and never worry about becoming an expert on Elasticsearch or OpenSearch.

Pulse is the fruit of 10+ years of consulting, developing, managing, and contributing to Elasticsearch - and later OpenSearch as well. The truth is that Pulse is a product we initially built for ourselves. Our intention was to develop a way for our consultants to give the maximum value to our clients, some of whom are Fortune 100, by offering the most accurate and high-quality guidance, with faster and better monitoring, which was impossible to achieve with the tools that existed. So, we developed the perfect tool ourselves.

We compiled our unparalleled experience and expertise into an automated system that ensures clusters are running at peak performance and at the lowest possible cost, a system that finds issues that human eyes sometimes even can't see, before they happen.

In order to achieve maximum effectiveness, we knew that we could not exclude the human element. Our world-class experts proved to be an invaluable additional resource as they monitored clusters 24/7 and were available to answer questions and take care of issues themselves. The combination of an automated, smart solution with on-call human specialists who were available to support any use-case proved to make such a robust tool that we released it to the public in 2022.

Pulse in 2023

We began 2023 with a brand new release of Pulse. Over the past year since our initial launch, we collected feedback and learned what would work better for our customers, and now Pulse provides operational support for Elasticsearch and OpenSearch better than ever. Pulse 2023 is particularly tailored to make it easy to keep any cluster healthy and to maintain it over time. Many improvements make our Recommendations and Actionable Insights more approachable, more understandable, and more intuitive. Whether you have been with us from day 1 or you are just joining, Pulse 2023 is something to get excited about.

Actionable Recommendations

Gone are the days of sifting through dashboards and alerts for direction. Like having an expert sitting next to you, our actionable recommendations help you to determine the best course of action to preserve your clusters’ health and maintain continuous optimization.

You can count on our unparalleled experience with thousands of projects across every vertical and size of deployment. Our compilation of use cases, expertise, and lessons learned come together in one intelligent, automated platform that will guide you when you need it most. You have the option to apply the recommendation yourself, or have one of our experts walk you through it. Conveniently access our experts through Slack, Teams, email, or directly on our platform.

Alerting: At the right time, to the right person

There’s no need to waste time sifting through multiple charts, receive irrelevant alerts, or miss the alerts that really matter. You don’t have to try to figure out what is a critical alert and when to define the trigger. Pulse reduces noise and helps to avoid alert fatigue by dynamically setting thresholds and alerting only on actionable events.

Our system simplifies the process by providing a comprehensive list of alerts, along with recommended trigger points, and the ability to send alerts to a variety of destinations such as PagerDuty, Slack, AWS SNS, Google Pubsub, Discord, Email and more. This allows you to minimize distraction and focus on the important tasks at hand.

All you need is Pulse

If you’re not already using Pulse, just think for a minute what your day would look like if you had both an automated system and a team of real human experts proactively monitoring and optimizing your clusters around the clock and alerting you to actionable improvements and warning you before problems arise. Imagine having this team of experts at your disposal to help repair your clusters while you continue to focus on building your business.

How would your business be different if you could divert your team’s attention from costly monitoring and trying to figure out repairs and instead be securing new clients and building new projects? Pulse is the ultimate workflow optimizer, giving you the peace of mind to focus on what matters most for your company and your clients. No more lack of sleep. No more crashes. No more ES on-calls. If you aren’t already, it’s time to begin using Pulse. Get 30 days free when you connect your cluster. Schedule a demo today.